Our Company

We are a local firm of Debt Counsellors  who understand the stress and pressures that debt can bring to an individual or family. Here at Debt Solutions we work hard to relieve the burdens of debt. With our highly trained and experienced staff, we are able to offer our customers a range of options, each tailored to the individual’s situation.

The company was established back in 2005, when a number of colleagues with over 20 years experience between then, decided to branch out alone. They adopted the motto that no one would ever be turned away no matter how big or small the case may be. In the short time that we have been operating we have helped numerous people get their lives back on track. Then at the beginning of 2006 we moved into premises at Tedco Business Centre in Jarrow and then in September 2008 onto a shop front within South Shields where we remain today.

Our Philosophy

1) Offer customers the best available service at the most reasonable cost

2) Treat our customers, Financial Institutions and other Debt Management Companies with respect

3) Efficiency in all our areas of work and communication with our customers

Our Customer Charter

We have a formal framework of controls and processes to ensure that our customers remain the focal point in everything we do. Feel free to have a closer look at our Customer Charter.

Treating Customers Fairly

We ensure that all our customers are clear on the services and products we offer. As an ethical organisation we do not offer products which we consider will negatively impact our customer in any way in the short, medium or long term.

Other Services we provide:

Financial mis-selling compensation claims and advice

• Reclaim unfair bank charges for our customers
• Reclaim unfair credit card charges for our customers
• Reclaim miss-sold PPI for our customers

The future for Debt Solutions 4U

We believe that for the short to medium term we are well positioned to serve the needs of our customers with our current portfolio of services and to excel in the debt advice market, currently dominated by companies that operate without basic transparency, poor customer service and unclear fee structures.

Our longer term objectives are to become a solid, dependable Financial Services Company offering a wider range of innovative retail financial services products.  We are driven by our promise to deliver the best possible service and outcome for our clients, without compromising their goodwill in favour of short term profits.

We are a privately owned company, with no corporate conflicts or group affiliations.  We welcome enquiries about our company. 

Is Debt Solutions 4U the type of Company you want to deal with?

Have a look at our Customer Charter page to see how we operate.

Feel free to call us on               0191 454 0226        or send us a quick email.